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03-14-2008, 08:52 AM
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#1 (permalink) |
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Member
Join Date: Dec 2007
Location: East Peoria, Illinois
United States
Posts: 71
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Crazy people
So it was a normal morning at Honda, checking people in for service. This one customer from Seattle Washington(never been to our Dealership before) Comes in for an oil change and rotate. He asks the cost of the service and i tell him its 41.00....when he's signing the repair order he see's our posted labor rate of 85.00. He then asks me if thats what he was gonna have to pay. I said no your total is 41.00. He seemed ok with that answer so i finished checking him in and had him sit in the waiting room. Well about 5 minutes later he's lashing out at the cashier, so the service manager goes to see what is wrong. The Customer was confused about the posted labor rate and the price he was paying....when my manager tried to explain to him how it worked, the customer started yelling at him saying he had got two different storys and we were trying to rip him off. So the guy was furious
 and decided to leave. We thought it was over but the guy returns after a few minutes saying we broke his speedometer and we needed to reset it I tried explaining to him that the car was never even moved while it was here. So i walked out with him to see the problem, he gets in the car to show me and puts it in drive and says Oh now it works, then proceeds to bash our dealer...lol. No point to the story just had to tell it.
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03-14-2008, 09:47 AM
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#2 (permalink) |
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LaY1n D0wN s1K BeATz
 
Join Date: Sep 2007
Location: Wilmington, Delaware
United States
Posts: 3,170
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"There's a sucker born every minute." -PT Barnum.
I think we can all agree that sometimes suckers are just angry people who dropped out of high school.
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Project Sil-E: The New Black  Hondaclub Facebook: http://www.facebook.com/group.php?gid=30849013673 Don't ask. Just watch. And laugh. http://delawaredj.blogspot.com/ |
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03-14-2008, 09:49 AM
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#3 (permalink) |
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Built Not Bought!
Join Date: Oct 2007
Location: New Iberia, Louisiana
United States
Posts: 2,496
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Thats the ones after its all said and done you tell them " Have a good day and we hope to see you soon" lol
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  Personal....www.myspace.com/brandonkupihea HondaClub....www.myspace.com/hondaclubdotcom PrimeTimePerformance....www.myspace.com/primetimeperformance |
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03-14-2008, 02:18 PM
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#4 (permalink) |
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Official Instigator!
Join Date: Jun 2006
Location: Rincon, Georgia
United States
Posts: 2,096
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What a jerk!
Obviously his wife pissed in his cheerios that morning!
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 Myspace me... http://www.myspace.com/hondaclub_eyesoffreedom Ferio Project car build page... http://www.my2002ex.mysite.com My other passion... http://www.nscale.org/defaulteng.htm |
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03-14-2008, 03:35 PM
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#5 (permalink) |
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LaY1n D0wN s1K BeATz
Join Date: Sep 2007
Location: Wilmington, Delaware
United States
Posts: 3,170
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..."Here's your sign."
__________________
Project Sil-E: The New Black Hondaclub Facebook: http://www.facebook.com/group.php?gid=30849013673 Don't ask. Just watch. And laugh. http://delawaredj.blogspot.com/ |
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